Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from herbs-detox-shop.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at herbshopstl@gmail.com or by mail using the details provided below:
Kim's Herbs & Detox Center
[Re: Privacy Compliance Officer]
9634 Olive Boulevard, Olivette MO 63132, United States
SMS MARKETING PRIVACY POLICY:
MAY 9, 2024
Introduction: Kim's Herbs & Detox Center is committed to safeguarding the privacy and security of its customers. This SMS Policy outlines our guidelines for the collection, use, and protection of personal information obtained through SMS communication.
Consent: By providing your phone number and opting in to receive SMS notifications from Kim's Herbs & Detox Center, you consent to receiving text messages regarding order updates, promotions, and important announcements related to your account.
Frequency: We strive to send SMS messages to our customers responsibly. You may expect to receive SMS notifications occasionally, typically regarding order confirmations, shipment updates, and special offers. We will not inundate you with excessive messages.
Opt-out: You have the right to opt out of receiving SMS notifications from us at any time. To unsubscribe, simply reply to any of our text messages with the word "STOP." Once you opt out, you will no longer receive SMS communications from Kim's Herbs & Detox Center. However, please note that opting out may impact your ability to receive important order updates.
Message and Data Rates: Message and data rates may apply to SMS notifications depending on your mobile carrier and plan. Kim's Herbs & Detox Center is not responsible for any fees incurred as a result of receiving SMS messages.
Security and Privacy: We take the security and privacy of your personal information seriously. Your phone number will only be used for the purposes outlined in this SMS Policy and will not be shared with third parties for marketing purposes without your explicit consent. We utilize industry-standard security measures to protect your data from unauthorized access or disclosure.
Contact Information: If you have any questions or concerns regarding our SMS Policy or the use of your personal information, please contact us at Kim's Herbs & Detox Center @ info@herbs-detox.com.
Changes to this Policy: Kim's Herbs & Detox Center reserves the right to update or modify this SMS Policy at any time without prior notice. We encourage you to review this Policy periodically for any changes.
By providing your phone number and opting in to receive SMS notifications from Kim's Herbs & Detox Center, you acknowledge that you have read, understood, and agreed to the terms of this SMS Policy.